Computer Help Desk- Goals and Responsibilities
Goals and Responsibilities

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* Extending and corroborating information technology infrastructure at AUT
* Automation of classical organizational processes by leveraging modern software technology
* Responsible for setup, maintenance and development of the information technology infrastructure of the AUT,  including university’s essential software applications and underlying hardware systems.
* Responsible for maintenance of the university core network, accounting and traffic management, virtualization management,  storage management, university telephone system, desktop support, IT security monitoring, hosting services, university web applications.
* Responsible for the protection of University information assets that are processed or stored in the information systems.
* Organizing ICT departments across the university
* Extending the networking backbone of the university in terms of capacity and coverage
* Development and improvement of suitable software for the university
* Establishment of the security operation center (SOC) for AUT through Implementing Amirkabir university SIEM solution for monitoring event logs and discovery of possible cyber attacks

 
Topic URL in Computer Help Desk website:
http://aut.ac.ir/find-10.4677.9935.en.html
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